This is classic Chris Tolles, CEO of the infamous Topix comment boards. Rather than take heed of the shot fired over his bow, he accuses the attorneys general of two states — who are responding to the complaints of no doubt dozens of ordinary readers — of “grandstanding.”
I have spoken to Tolles on the subject of complaints about harmful and wrongful posts made on Topix boards hosted (no longer) by The Courant. I can tell you that his tactic is to talk, attack, rationalize and attack some more. Anything but display one iota of concern.
The fact is that this man could no more understand the hurt and anger his operation causes than a worm can grasp Shakespeare. (A worm tries harder, though.)
The root issue here, of course, is Section 230 of the Communications Decency Act, which protects Topix and similar sites from liability on the part of the anonymous coward racist whacko hate-mongers it allows to populate its servers. That and a company that lacks any moral or ethical standard.